First, connect your Cync devices to the Cync app.

Important: One of your connected Cync devices must be a Cync Wi-Fi device in order to enable Alexa control. Our Wi-Fi devices include the Smart Plug, Smart Switch or C-Reach.

 

If this is your first time setting up Cync devices with Alexa:

Step 1: If you haven't already, set up your devices in the Cync app

Step 2: Open the Alexa app

Step 3: Tap the menu icon in the top left corner

Step 4: Select “Skills & Games”

Step 5: Tap the search icon and type in “Cync”

Step 6: Select the Cync skill and tap “Enable to use”

Step 7: Enter your Cync account login information

Step 8: Next, you will be prompted to Discover Devices. Tap “Discover Devices” button

Step 9: Alexa will discover your Cync devices, and now you can start controlling them! You can use the Alexa app to add them to rooms, create routines, and more.

 

If you have previously set up Cync devices with Alexa and want to add more:

Step 1: If you haven’t already, set up your device in the Cync app.

Step 2: Check your devices page in the Alexa app. If you see your device listed, you’re done! Most of the time, Alexa automatically discovers your new Cync devices within 30 seconds of completing setup.

Step 3: If you do not see your new device listed, simply say, “Alexa, discover devices.”